Shipping & Returns
We ship Australia wide!
Shipping Costs within Australia
$7.00 flat rate
Express shipping - $16.00 flat rate
Free shipping on all orders over $100
We ship to all destinations within Australia via Sendle couriers. This means that your package will always be able to be tracked. We will send you a tracking number once it has been sent.
Self Love Club & The Environment
We believe that a great delivery service doesn't and shouldn't cost the earth. That's why all of our gift boxes are sent via Sendle, Australia's first 100% carbon-neutral delivery service.
All our gift boxes also come in satchels by Heropack, made from biodegradable materials, mainly corn starch and cassava roots. It's best to compost your Heropack, but if they end up in landfill, they still break down (with no waste or methane production). Heropacks break down in 90 days when composted or 2 years in landfill. In contrast, plastic shipping mailers take up to 400 years to breakdown and release methane gas into the atmosphere.
Delivery Time Frame
Orders are dispatched within 2 business days and shipping times are estimated between 5-7 business days depending on location. Please allow for a longer time if living out of Metropolitan areas. If you need the order urgently, please let us know and we will aim to have it to you, as you need it. All orders are shipped from Melbourne.
Returns & Exchanges
We want you to be 100% satisfied with your order! If for some reason you are not happy with the order and filled with a big ol' dose of love when it arrives, please send us an email via our contact us page. Returns or replacement of products are within 14 days of original purchase. Please note we do not offer change of mind returns and products in the gift boxes must be unopened and in the original condition. Please be aware that the return costs are the responsibility of the customer.
If a product arrives broken or damaged, we are happy to send a replacement. However a photograph as proof of the damage/defect is required
Please post returns back to
Self Love Club Gift Boxes
PO Box 619,
Ashburton, VIC 3147.